Remote Support for Seniors & Families

Simple, trusted help for the people you love.

EldersTree connects your family with patient, vetted Providers for tech help, check-ins, companionship calls, and rides — all by phone or video.

No long-term contracts. Designed with older adults in mind.
Tech Help for Seniors

Patient, one-on-one help with everyday technology.

Technology shouldn’t feel frustrating or confusing — especially for older adults. EldersTree Tech Help gives your loved one warm, patient support for everyday device issues so they can stay confident and connected.

Device Setup & Troubleshooting

$25 / session

New phone, tablet, or computer? We help with setup, updates, and basic troubleshooting.

  • Account sign-in & email setup
  • Wi-Fi and internet connection issues
  • Basic app installation & updates

Standard Support

$45 / session

Everyday help for questions like printing, browser issues, and odd pop-ups.

  • Slow or frozen devices
  • Basic file & photo organizing
  • Safe browsing tips & scam awareness

Password Reset Help

$25 / session

Locked out of an account? We help with secure password resets and sign-in support.

  • Email, Apple, Google, or other accounts
  • Multi-factor authentication support
  • Simple, written login notes (optional)

Multi-Issue Bundle

$60 / session

Perfect for “a few things at once” — we batch multiple small tech questions into one visit.

  • Up to 3 smaller tech issues in one call
  • We prioritize what matters most first
  • Written follow-up notes available
Remote Support & Companionship

Warm check-ins, gentle reminders, and friendly calls.

EldersTree Companionship & Wellness services are designed to give families peace of mind and seniors a steady sense of connection. All calls are handled by patient, vetted Providers who understand how to talk with older adults.

What these calls can look like

We focus on simple, meaningful support — not medical advice or clinical care. Calls can include:

  • Short wellness check-ins to confirm your loved one is safe and doing okay
  • Encouraging, friendly conversation for people who live alone
  • Gentle reminders for medications, appointments, and daily routines
  • Quick “sit-with-you” calls before or after stressful appointments
  • Simple summaries or notes that can be shared with family (when requested)

Current Companionship & Wellness Services

Every option below matches a specific Bookly service and price.

  • Wellness Check-In (10 min) — $10
  • Wellness Check-In (20 min) — $18
  • Companionship Call (20 min) — $18
  • Companionship Call (30 min) — $25
  • “Sit-With-You” Call (10 min) — $10
  • Medication Reminder (5 min) — $5
  • Appointment Scheduling — $12
  • Transportation Booking — $8
  • Pharmacy Refill Call — $6
  • Portal Login/Password Reset — $7
  • Family Summary Add-On — $5
Transportation & Practical Support

Help coordinating rides & everyday errands.

Some of the hardest parts of supporting aging parents are rides, refills, and logistics. EldersTree can help coordinate transportation and related tasks, while keeping adult children informed.

Coordinated Through Remote Calls

Transportation Booking — $8 (per booking)

Our Providers help your loved one plan and request rides using the options available in their area (family drivers, community resources, or ride-share apps). We stay on the call long enough to confirm details and make sure they feel comfortable.

  • Rides for medical visits, groceries, and local errands
  • Clear confirmation of pickup time & location
  • Optional follow-up note to family after the ride

How this fits with other services

Transportation Booking is part of our broader Companionship & Wellness category in Bookly, which also includes:

  • Pharmacy Refill Calls — $6
  • Appointment Scheduling — $12
  • Family Summary Add-Ons — $5

Many families choose to combine a short Wellness Check-In with a Transportation Booking so their loved one has support before and after an important appointment.

Looking for more details on becoming an EldersTree Provider? Your homepage slider or Provider Portal can link directly to this page and scroll to the sections above so Providers and families can quickly see what each service includes.

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